Bank of America
Loan Modification Papers Lost and No Answers Since August

Bank of America has been giving me the run around since August about my loan modification, no one seems to know where my papers are or what my status is, after sending them W2, letter of hardship and everything else they needed. Some under writer named Jenny Palmer is suppose to be getting back to me and never does, They have been telling me to call back, once when I called they told me I didn't qualify now it's a new story, can't get any answers from these guys and they are not following any government program for modifications, I need real help is there any real help against BOA?

Company: Bank of America
Country: USA
State: California

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