Info Experian Direct.com
Misleading "free credit report" that attaches a $14.95 monitoring fee after brief trial period

I wanted a "free" credit report and went to experian direct.com and did not read the fine print that connects a $14.95 monitoring fee after a very brief trial period. I only realized this when I saw my American Express bill and disputed the fee. The fee was already being charged for the next month too!

I called them at 866-431-3471 and they tried to get me to buy at a lower rate calling it "Christmas" reduction but after five times of saying "I just want to cancel" the lady finally cancelled it for me. Whew! Not easy. I asked for a cancellation code and she told me they didn't have one but she did give me her agent ID # so I wrote that down. She told me there would be an email coming to verify the cancellation.

This is outrageous and misleading for a consumer. When I first went online about a month ago, this link appeared near the top so as an unsuspecting consumer I went there. The only true "FREE" report is by annualcreditreport.com sponsored by the government and now it appears at the top of Google links. Thank goodness!

Company: Info Experian Direct.com
Country: USA
Phone: 8664313471
Site: experiandirect.com

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