Chase Credt Card Company
Increased My Minimum by over $600 - for NO Reason

I'm sooo disappointed in Chase. I've been with Chase for more than 10 years. They increased my monthly minimum payment from $250 to $860 monthly. Obviously I was SHOCKED to see such an increase. Please note that I've only been late with Chase maybe 2 times in the 10 years. I called Chase to why this occured. They did not even want to listen to what I had to say. I was hung up on once and the second time they had no answer. Basically telling me "it is what it is, sorry".

I finally called a third time and asked for a manager. I then was asking their manager to why this happened? * He said "they were increasing everyones minimums due to the economy and that they need to make money some how. I told him how this was soooo unfair.in addition, I said "so basically I'm getting hit with over a $600 increase because I pay on time and picking up the pieces for those that can't". How is that fair and how do they expect me to pay this difference".

Thanks to Chase I am not paying this new payment at all since I can't afford. I really did not appreciate how there customer service dept was with a long time customer who pays on time with a.

A very dissappoined Chase Customer!!

Company: Chase Credt Card Company
Country: USA
Site: chase.com

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