Chase Bank
Overcharged greatly

I found out about the increase in the minimum payment rate from 2% to 5% only just today. Chase told me that they sent a letter in June, but I never received it. On a $20,000 balance, this is almost a $600 per month increase, which is incredible.

It would have been nice to have received some advance notice. It would have been better to have the minimum payment increased gradually over time. We're now stuck with figuring out where to come up with the additional money after only just having returned from a vacation.

Company: Chase Bank
Country: USA
Site: chase.com

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