Wachovia Dealer Services
Bad customer service

I had been 2 weeks behind in my own mortgage and continuously harassed by telephone, email, etc. I love my vehicle and desired to spend, but was in a temporary economic problem. My partner dropped his work and we'd to maneuver to a different condition but had a mortgage on our house within the condition we shifted from additionally. Along with that, we'd a "tenant" that not just did not spend us, but ruined our house and we'd to evict him.

I described this towards the mortgage specialist but kept obtaining the calls - they actually named my mom-in law to go over this-which, I understand, is illegal (private information breach).

One telephone call last month I talked to some "boss" who stated I really could not examine the mortgage using the additional good woman I'd been dealing with because it had increased to her degree. I recommended that I'd create a cost within the next day or two and he or she stated that wasn't adequate - they'd not take it - I'd need to create two funds. She was condescending, rude and demeaning. I had been so upset after our half-hour phone that I nearly visited the physician.

In Regards to A week later, my spouse got a phone and mentioned an agreement with among the "good" girls we spoke with just before my dialogue using the so-called boss (I doubt she actually was). She questioned if he might make one cost by November 9th. He stated he'd attempt but probably couldn't spend before 16th.

They sent a tow vehicle about the 13th declaring we breeched our contract!!! I'd the cash to create a cost and prepared on which makes it that evening and my spouseis unemployment check was arriving about the 16th, which we prepared to help make the additional cost and catch-up! They'dn't take the payment and towed your vehicle. how lame is the fact that?!!! Of course if we would like our vehicle back, we shall also need to spend the pull cost of around $375! ABSURD

Within this economic system, I actually donot observe how this sort of therapy is helpful to anybody!

Company: Wachovia Dealer Services
Country: USA

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