Chase Bank (Formerly Wamu)
$102 in Overdraft Fees After Saturday Deposit Did Not Count

I had written a check that I had forgotten about. It overdrew my account. I borrowed $650 dollars from my partner to deposit into my account and bring my balance back to positive. I had spoken to a Chase customer service representative about all this before I made the deposit.

Two days later Chase assesses another 3 overdraft fees against my account telling me that because the deposit was made on a Saturday (non-business day) that it didn't count, yet they could continue to process overdrafts on purchases during the same non-business day period.

I talked to 3 different Chase reps who all told me it was too bad, but they weren't going to refund those fees for any reason whatsoever.

I was with Wamu for 6 years before this Chase turnover and their policy was always to allow a deposit to immediately post and avoid overdrafts. Now I have an evil banker instead.

I am going to take a drastic step here: I am withdrawing all the funds I feel that are due me and am going to let the bank come to me for THEIR money. I am unemployed and even though I impressed upon them my tight financial situation all my pleas fell on deaf ears.

But if anyone knows a more positive way to get satisfaction from this crummy bank, I would love to hear it.

Thanks for listening!

Company: Chase Bank (Formerly Wamu)
Country: USA
State: Nevada
City: Las Vegas
Address: 790 S. Rampart Blvd
Phone: 8007888000
Site: chase.com

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