Wells Fargo
Misplaced $10,000 Deposit and Overdrafted Credit Card Hurt My Credit

I had been a customer at Wells Fargo for over 15 years when I went through a nasty divorce. I noticed right away I was treated differently as my ex - got the business and all the money even though they had only dealt with me. In November the bank misplaced my deposit of 10,000.00 and even with a receipt in hand they would not credit my account. The bank manager asked me to leave the receipts with him while it was researched while over the next three months sending me home with a dept phone number and no money in hand.

While this was happening my credit card was overdrafting to the tune of 17000.00 and in late December of 05 I received another phone call stating I never made my payment. I had all my accounts on auto pay and had over 20000.00 in the bank. It was a Saturday when I got the call that I had not made my payment and after everything was said and done I found out I was overdrawn. The following Monday I spent 6 hours in branch, The teller took my money and then asked me for exactly the same amount for my checking. I questioned why I would pay both my credit card and checking account and so we began our inquiry. I found out I had overdrafted my credit card over 17k and no one had told me. They rewarded me once again by recharging my credit card which overdrafted again and charged off my account. Was pissed.

I went to another San Ramon branch and begin trying to straighted out this mess. I could not and it continued to snow ball into my business accounts. Even though I took everything off auto pay the bank helped themselves to another payment and overdrew my business account. They then closed those accounts and turned me into telecheck even though they were the ones who over drew me. The bank president has been working with me on this mess since Dec and it is still not resolved.

Last week the same overdrafted credit card was turned over to their recovery dept which in turn is now suing me. They informed me there was no fraud because the overdraft came from my checking account even though I have a fraud claim filed.

Bottom line in 2 months I went from having a credit score of 800 to 580 and the refuse to correct their mistake.

Company: Wells Fargo
Country: USA
Site: wellsfargo.com

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