Barclays
US Airways credit card

Because Usairways transformed their charge card connection from Lender of America to Barclays I've undergone only issues. First, used to do not get the first statement from Barclays within the email. I then found out I'd curiosity costs and overdue fees after I continued their new site. I named Barclays and believed I had been calling somebody in space. The individual couldn't understand Language. Our final day was about the sixth of the month and that I still hadnot obtained my statement by the 26th of the month. I had been educated that Barclays had 13 times to send the statement following the final day. This doesn't provide their client time for you to obtain and spend their bill even when they obtained their statement. I settled my statement entirely via phone. I subsequently continued-point to register for automated funds. The web site wouldn't I would like to do that since I'd compensated via phone that evening. I named Barclays again and also the broker explained he'd need to stop the cost after which I'd have the ability to put up automated funds. Used to do so, selecting my distinctive image for protection, etc. I believed my issues were resolved (I'd automated funds with BOA and not had an issue). The broker explained anything choose to go through and that I was put up for automated funds. Issue fixed! No! I received my statement and was surprised to locate that I'd overdue charge costs and curiosity. I named Barclays plus they advised me I'd not registered for automated funds which I'd terminated a phone cost. I attempted to describe for them that their broker had terminated the cost since their site didn't let you subscribe to automated funds whenever a phone cost was happening. After 7 telephone calls I believed my issue was resolved. I settled the whole quantity of my charge card entirely without the late fees and interest costs. A week ago I attempted to make use of my charge card and Barclays turn off my bill. Additionally, I obtained a notice from Barclays a few nights previously telling me when used to donot need their charge card any more I really could stop it but might shed all my regular flyer miles (135,000). This can be a shame.

Company: Barclays
Country: USA
State: Massachusetts

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