University of Phoenix financialAid Processing department
Failure to release financial aid information

I've been seeking info in the College of Phoenix educational funding control division for 2 weeks now. I've finished and sent for them many FERPA types to be able to get info comprising my educational funding and loans. I supplied them having a pupil confirmation type to accomplish and also the very first time it had been delivered to me by email and email completed improperly. I had been required with a boss to re-fax another FERPA type and pupil confirmation type to become finished plus they might return it in my experience within pine to five times. After I delivered the FERPA form requesting it to become shipped to me, I also sent a notice withit requesting that because of my wait it's sent to me, since I have required these details quickly. I had been educated by two administrators that it had been ok so long as it had been emailed towards the email address the college had on apply for me. I also mentioned within this notice the administrators I talked towards the humor I've suffered, the precise info I had been looking for about the type as well as for the college year. And of course I actually delivered faxed for them the mistake backup of the sudent confirmation form. Because it has been completed I've not gotten something back. I've actually approached them on several occasions looking for out whats the delay. My educational funding official has actually attempted calling them for me personally aswell and also the 3rd party I've been attempting to provide these details to for 2 weeks now. They've been really unprofessional and uncooperative. They're today declaring that it's been e mailed and shipped in my experience and yet I've not acquired it. I do want to include again the ultimate FERPA type I sent, I requested for this to be shipped. It's now been another month. I and my monetary and 3rd party have become really exhausted and stressed with this specific scenario. I do want to include the info I'm seeking is for crisis property to ensure that I might proceed to go to college. I'm truly having to have somebody contact me regarding this problem and examine. Thanks

Company: University of Phoenix financialAid Processing department
Country: USA
State: Arizona

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