Bank of America
Was told something that was not true

This can be a private consideration. Our bill was taken on september 27 I documented this on July 27 to Lender of America, I request may my consideration be shut they explained no". There cause is we-don't need to shut your account we are able to simply send you a card, never receive a card, etc July 31 I went in to the department in Gold spring and informed them that which was happening they explained to start a brand new account I did, first I question them what-ever I put in my new account won't interfer using the previous bill, they explained "number it'll be okay trust us" and so I did, today I'm frustraed since I believe inside them and there team. Our cash was getting from my new bill and put in my previous bill consideration that ought to haven't occur. I had been informed from the lender itself and also the team about the telephone this wouldn't occur, Our bill is damaging because of scam, additionally I've delivered them law enforcement declare # plus they are informing me that my situation is refused please clarify that to me. I load this really is unjust in my experience and unexceptable behavier from BOA.

Company: Bank of America
Country: USA

  <     >