Chase Home Finance LLC
Told I Qualified for Loan Modification, Then Denied After Four Months

Dec I was laid off. April I went to my local Chase Bank. Chase is my mortgage holder.
I told them that I was out of work and asked what help they could give me with my mortgage.
I was told about refinancing or loan modification.
I did not qualify for refinancing but was told I do qualify for load modification. I was told how to apply and I did that
August I still did not hear from them so I called. For some reason they gave me the collection department to talk to. When this women answered the phone she seem to have a attitude problem right off the bat.
I asked her about my application. She started to act on the defensive side. Started to ask me questions, Like how am I paying my mortgage. I said I was on unemployment.
After she states I do not qualify. I just blew up and made statements to her like I went to the bank and was told I do qualify.
I am still out of work and this bank has played a game for four months when they had all the information in front of them from the beginning.
There is no other help I can get from this bank. I guess they will wait until I can not pay and they get another house.

Company: Chase Home Finance LLC
Country: USA
State: Colorado
City: Glendale
Address: 4500 Cherry Creek South Drive, Suite 200
Phone: 8008489380

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