Navy Federal Credit Union
Collector's Supervisor Raised His Voice and Called Back Repeatedly

I have been a member with this bank for about 10 years and never experienced this. I recently lost my job a couple months ago and has fell behind on my bills. I owe on my current credit like $150.00. The debt collector I was talking was down to earth and I was discussing payment arrangements with him. He had to get his supervisor Jon on the phone to I guess confirm whatever I had discussed with the rep. He gets on the phone telling me " What I need to do".. Raising his voice and carrying on like he ain't a business. I mouthed back and asked him who he was talking to. Because he definitely won't talking to me like that. We exchanged some more words back and forth. Then I just could not take it anymore. I was at work, so I hung up. He calling back. I answered. He saying "we are going to handle this matter today." I said " I'm not talking to you anymore, you have disrespected me." He saying I will get someone else to help you. I said, No, I don't feel like talking right now. You got me hot!" I hung up. He's calling back. 1.2times. 3times. 4times. 5times. 6times. I answers, I say why you keep ing calling like this? I'm going to the police department and press charges for harassment! Don't call me no more! He says" We can call like this!" After I guess it sunk in he was at work. That man was plain crazy... I am trying to figure what to do next???

Company: Navy Federal Credit Union
Country: USA
State: Virginia
City: Chesapeake

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