Easy Saver
Unauthorized Charges

Easy Saver charged my credit card $14.95 for a "service" that I supposedly signed up for when I made an order with ProFlowers. The Customer Service rep at Easy Saver, 800-355-1837, said she verified that I had clicked on "Agree" to their terms and conditions thus the monthly charges. She also said that I had received an email explaining the benefits of the Easy Saver and that I should have cancelled at the time if I did not want the service. I never agree to the service nor did receive an email. The CS rep initially stated that for another 0ne-time payment of $24.95 I could get a full year of service. I declined, asked for a refund and she replied that she had the authority to refund the most recent charge. I asked about a refund for the other two months and after several minutes of checking, the CS rep agreed to refund the additional two months as well.in closing the CS rep asked me to give the transaction two billing cycles to process. We'll see...

Company: Easy Saver
Country: USA
State: Ohio
City: Dayton

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