Easy Saver
Unauthorized charges

I too was hit with unauthorized credit card charges by Easy Saver after I bought flowers from Proflowers online. I looked at, but did not enroll in, the Easy Saver shopping club offer. Nevertheless, they charged my credit card for months (lesson for me - check all charges each month) before I realized it. Having read the complaints on this website, I e-mailed my complaint with exact dates and charges to Easy Saver with a copy to Proflowers. I received a response the next morning from Proflowers with a phone number to call to cancel my membership. Apparently, Proflowers had done some advance calling because the Easy Saver customer representative I spoke with immediately cancelled my membership, said I'd have a full refund, minus 2 months charges, on my credit card within a few days, and the rest would be sent in a check within two weeks. I e-mailed Proflowers to let them know the outcome and received an immediate response thanking me for involving them and for letting them know the outcome. They specifically noted that most people on the complaint websites had not contacted Proflowers.

So, if Easy Saver got your credit card info through the Proflowers site, my advice is to contact Proflowers with your complaints either along with or prior to contacting Easy Saver - and do it on e-mail so that you have a written record.

Company: Easy Saver
Country: USA

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