Dan Europe
Failure for providing a basic medical support. Failure to provide aqequate support to a person in need of assistence. Company registre in Malta Roseto

I hold an international medical policy by DAn Europe. Menbership 2017.0031
On the 31 August while travelling to Bangkok I suffered a massive congest rite attack, this was due by food poison, I collapsed to the ground at 5 am while at the Morchit bus station in Bangkok,

Soon after I was approached by the local bus station Personal to help me.in meantime also a foreigner Mr. Robert Zotescue while passing by he called to my help.
While in agony I give my DAn insurance detail to Mr. Rober, and he called Dan insurance to forward them my problems.

In meantime an ambulance was called and arrived within half hour. I was rushed to the Hospital.
Before departing I was assured by Robert that DAN insurance would call me within a few hours.
I would like to state that most people at the time were also very scared for the swine flu and a few also in panic.

In the local hospital in Bangkok, (this was not a private hospital) immagine the condition I was in ; I was soon after placed to all kind of blood test and put on drips with medicine and heavy painkillers.
A few hours passed by, 7,8, and I was still waiting to hear from my insurance company. Soon after I was questioned for the payment of the hospitals by the management and I tried to explain that I had no much funds available at the time and that Dan would take care, as they previously spoke with Robert, and give their impression that all would be take care of.

I also did call my insurance and I run out of credit on my phone I had the local personal to speak to Dan and spelling the name of the Hospital I was in. Dan failed to follow up the situation and just ignored and they never tried harder again to phone back or even trying to speak to the Doctors.

So at the end still in agony i was forced to dismiss myself because of luck of funds available. I had limited amount of money available. I just managed to pay the bill and left the hospital still in pain and unable to walk. Now Dan is cancelling my claim as they state that i was not 2 days in The hospital, and their policy only state that I need to be hospitalised 2 day before i get assistance from them.

I also bring at the attention that the same thing happened 4 month ago, then again dan failed to contact the hospital and speak with the doctors.in meantime they do charge me every year for medical assistance, for which i can never use any kind of benefit. Their negligence is deliberate and they do misleading the public.

I thank God that i survived this horrendous ordeal. Only becouse I am a very fit person 110 kg mucluar build and I regualry swim 3 to 4 thousend meter free style non stop. I just wander what would happened if my case was going much worsen and without any support from the medical insurance company. For what they care I could be well dead for them. But I am alive and I am here to take legal action at the mean to expose this insurance company for the safegard of the public. I am alive today to tell the tale, and I wish no one what i have been through This is also a warning to the other fellow members that are using the same insurance company.

I am now still in pain unable to eat for the past 3 days. Even so I am been denied any kind of support. I am seeking legal action against this Dan insurance company.

Fausto
Poole
United Kingdom

Company: Dan Europe
Country: Italy
Address: 26 Triq Fidel Zarb Gharghur, NXR07 Malta
Phone: 390858930333

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