Time Warner Cable
Lies and trying to change my agent

I began my support in March. And also the following day I'd to visit among there workplace to obtain a fresh container, since my web wasn't functioning. For that 1st 8 weeks I had been calling daily or every additional day several occasions per day. A employee was routine to come quickly to my home and not arrived.

On a single of my calls about my online sites the broker Jason I.D. # 1254000 provide me free HBO for 3 months and CMAX free for six months. Explained that nothing would alter on my statement. All I had been to pay for was $4.99 each to set up. And so I went with it. About six previously today I named Time-Warner Wire in regards to a difficulty with my telephone to discover that they're state that I've in out-standing statement for $400.00. Wouldn't link me to client service then just a couple time later they switch off my support.

I got three-day to obtain anyone to keep in touch with me plus they simply kept showing me that my support cost each month is and all was have now been about $170.00. After I have paper-work stating that my statement is $89.99 per month for several my solutions. I actually named the man I began my support with. An in the beginning he explained I had been right and somebody did something amiss. Subsequently right after he wasn't return my calls. Not really the ladies who named me, since I tried calling Period Warners 1-800 number again for aid.

Six-day later no aid 3 nights before they reverse on my telephone & web. Today they're change there tales my bill wasn't $89.99 per month plus they don't observe any point wrong with my statement, but additionally stated they where performing to provide me a credit to get a small over $40.00. And there is never payment charge for that HBO & CMAX, but on that 4th evening everybody was stating my statement was $89.99. But I'd need to spend $65.00 to obtain my support reverse on. After I simply settled $100.00 about the 16 of March.

They're saying since my bill that HBO & CMAX is what transformed my statement, but there's a saving of this phone. That was 05-09-09 between 11:10pm to 11:15pm.

Breakdown of my statement from the things they say this 1 of my serivces wasn't section of $89.99.By which my documents I closed doesn't state that. But actually under that currently being mentioned. That will create my statement $89.99 $19.99 for that support $6.85 whole in fees. Departing me today in out instanding expenses of $47.41 with $29.72 from films I requested.

And my statement to that we closed my title to $89.99 $6.85 in fees as well as the films I requested. Timewarner Cable may have pay me / or simply a credit of $31.69

And both are complete with both breaks of $18.67 and $20.00 for my web issues.

Company: Time Warner Cable
Country: USA
State: Ohio
City: Garfield Heights

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