National Association of Independent Landlords
Charged for wrong product

Like a landlord I've utilized the corporation to get a period of time to supply credit testing for possible tenants. Their customer support happens to be dubious, however now they've entered the point to obvious neglect of the clients; atleast this client.

As previously, I sent them a a credit history. A day later, they'd not answered. After calling them, I had been informed that I had a need to publish a brand new customer contract and my credit history could be delivered instantly. I complied. Hrs later, no credit history. This time around I had been informed that I had a need to publish additional paperwork; evidence of possession and many proofs of identification. I had been again assured the credit history could be quickly future. I again complied.

5 hours later I obtained a "statement". It had been just one quantity score in one to five. That is it. No credit history. Nothing actually resembling what I'd obtained previously; and, nothing of any feasible use in my experience. After a contact and telephone discussion with somebody called Brittney, declaring to become the Overall Manger, I had been educated this was all I had been certified to get without spending $50 even more bucks (the web site promotes a complete credit history for $15.95). I required a reimbursement which she declined. After I advised her that I'd move this tale onto anybody who'd hear, she confronted me having a slander suit.

So this is a overview of my current encounter using the National Association of Independent Landlords.

1. Horrible customer support. An item was requested, not shipped, with no test designed to contact me for that extra information they needed.

2. Numerous, well-documented, telephone calls encouraging me shipping after distribution of extra information.

3. Shipping of the solution apart from what I required.

4. Rejection to supply the requested item, rejection to return my price, and also the risk of a slander suit easily went public with my grievances.

I really donot believe I will suggest the National Association of Independent Landlords.

Company: National Association of Independent Landlords
Country: USA

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