Wells Fargo Credit Card Services
Stolen credit card fraud. They will not work with me as they say i made a payment on these charges

I reported my credit card stolen to wells fargo fraud department. They cancelled my card which was good. I recieved a new card in the mail about a week later. After doing their investigation they told me i was responsible for these charges because i made a payment while these fraudulant charges were on my statement. Since i did'nt catch it before i made a payment i am responsible. I am a disabled vet and also on social security disability and always made my payments on time, i have been fighting with them for about four or five mo. Now. They did a second investigation with the same outcome. I agreed to a payment plan about a week ago at $250.00 a month. I got a statement two days ago with new charges totalling $406.63 and the card was used again the first week of june. This card has been canceled and destroyed by me and it is still being used. I called wells fargo today and tried to explain to them what was happining now. I got nowhere i was told i am responsible for these new charges also. I am considering bankrupty over this situation everything i own is paid for except a car payment every mo. I am at my wits end with these people. But i will not be bullied into paying for something i did not purchase. As of today i am no longer on their payment plan and told them i refuse to pay anything on this account because they refuse to work with me on this.

Company: Wells Fargo Credit Card Services
Country: USA
State: Iowa
City: West Des Moines
Address: 7000 Vista Drive
Phone: 8006424720

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