Google Treasure Chest
Unauthorized Charge

I received a CD, for which I paid $1.97 which is exactly what it was worth. Then, I received a charge of $72.21 on my credit card, which I did not authorize, as I called the company the day after I received the disc and told them I wished to cancel my service. The number on my credit card statement was 888-356-1248, which put me through to someone with a foreign accent who could not find my account on the first 4 tries. Funny how they could find it to bill me! Anyways, I could barely hear the guy because their call center is located in a mall kiosk (so he says) where it is VERY noisy. When he finally did find my account, he wanted to argue with me, that I had authorized the charges, so I asked to speak to a supervisor, who was conveniently not there at the time. I may have to keep calling on my auto-dialer to jam up their lines. I will definitely post as many blog comments on this as I can to warn other people - wish I had seen this site before I purchased from them. I did get a cancellation number this time (which I didn't last time), but no resolution of the current unauthorized charge.

Company: Google Treasure Chest
Country: USA
State: Ohio
City: Canton

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