Branch Banking And Trust - BBT
Hold Kept Past Payment to Charge NSF Fees, No Recourse

BBT is involved in the same fraudulent posting practices to obtain NSF fees that Bank of America recently settled in a class action lawsuit.

My latest incident involved a deposit of money from my other bank that was paid to BBT on 13 May according to that other bank's records. Nevertheless, BBT kept a "hold" on my bank account past payment to them so that they could refuse drafts and continue to charge NSF fees. The supervisor at BBT did lift the hold today so there would be no further charges, but I was treated to a round of bullying, scolding and "Why don't you just go find another bank." The fraudulent fees were not reversed.

Another practice by BBT that invites fraud is the lack of recourse to dispute unauthorized direct withdrawals. Multiple companies that I closed accounts with have come back years later and started debiting my account without my permission. BBT charges me NSF fees and says there is no avenue of dispute or recourse other than to close the account and open another one. You can put a stop on a check or dispute a credit card charge, but you have no recourse if someone can get hold of your bank account number and start making withdrawals without your permission.

I am ready to join anyone in a class action lawsuit against them for such practices and will be actively looking for these.

Company: Branch Banking And Trust - BBT
Country: USA
State: North Carolina
City: Winston-Salem
Site: www.bbt.com

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