Financial Trust Resources/O'Neil Consulting
Received partial and unsatisfactory service, their "guarantee" of $ back is worthless!

I received a call from this company in Nov. offering to lower my credit card interest rates and save over $5,000 in interest. I had just lost my job and wanted to take advantage of this offer to "be smarter" about reducing our credit card debt. I can't believe that I wasn't smart enough to check this company out first before paying the $695 fee!

I compiled and mailed them all my credit card and mortgage info. And did receive 2 or 3 calls from one of their consultants - a Jack Richardson. We talked over our routine expenses, a sketchy budget and called several of the credit card companies to negotiate better interest rates. We did get the interest rates lowered a few percentage points on 3 major credit cards for 10 months to a year. However the consultant said he couldn't do anything with Gas cards or Store cards or the mortgage. He asked me if I was happy with our results and I said No, that I felt their claims were overstated and my savings was not nearly as significant as the literature had led me to believe it would be.
I was supposed to receive a summary of what we had "accomplished" and an estimate of my savings, with a check-in again after 3 months. This never happened. I began to worry and tried to contact the company. The phone number no longer worked and I could not reach anyone to complain. I called the BBB of Florida and learned that this company had many complaints and an F rating from the BBB. If only I had checked them out first.

Oh, and the kicker was that I have had 2 fraudulent charges on one of my credit cards since I so stupidly shared my account data with Financial TRUST Resources and guess what - both of these were from Florida addresses - totalling over $600. The credit card company is working with me to dispute the charges and credit my account. How stupid was I to place my Trust in this company!!!

Company: Financial Trust Resources/O'Neil Consulting
Country: USA
State: Florida
City: Casselberry
Address: 222 Wilshire Blvd
Phone: 8772605978

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