ICON Payment Solutions
Luke Wilson, First Data Bait & Switch Tactics, Forging of Documents

As with previous posters, I suspected that my signed contract had been altered and thinking that was a preposterous thought on my part, did a web search and found dozens of similar reports.

I specified and re-emphasised repeatedly that I did not want to enter into any kind of equipment rental agreement for a credit card machine and was assured that none would be initiated. Am now locked into a $2,832 contract for a machine that can be purchased on line for $273. This, despite the fact that I had the sales person waive and initial termination fees/cancel entire paragraphs of the contract and was assured repeatedly that there was no charge for equipment.

The representative, Luke Wilson, returned the contract to me after making copies (I work from home) and later, reviewing it there are boxes that were checked, but NOT by me.

Further, the company outsources the process to SAGE and inadvertently opened TWO accounts in my company name (double charges).

No one answers or returns phone calls at ICON's Phoenix office. The credit card equipment rental is through another third party, FIRST DATA who are now debiting my bank account and with whom I have no written agreement. This is a total nightmare and I feel very much the victim of corporate greed, bait & switch tactics and fraudulent/unprofessional behavior.

Company: ICON Payment Solutions
Country: USA
State: Arizona
City: Phoenix
Address: 4811 E. Thistle Landing Dr., Suite 110
Phone: 6027926083

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