East West Bank Customer Service Call Center
The Customer Rep. Hand up on me!

I recently opened a banking account with Eastwest Bank in Oakland California about fourteen days before.

Then I enrolled their online bank through their lender site. After I completed all of the info, the machine has concept suggested that it'll take-two business days. It made me think hard, how may be the globe within the 2009 that the lender nevertheless doesn't have instantly immediate online checking account open-system. (Wells Fargo, HSBC, actually the banks in China all had it a couple of years back.)

Well, I waited for 2 business days, there's no mail conversation how’s online bank program is exposed and function. I considered their site discover the INCH-888-895-5650, and call the client service-center, the client rep., a girl solution my phone, questioned just how can she assist me, and so I stated that I popped a consideration, and enrolled their online bank. I had been anticipating the conversation for that issue in the lender about the next business-day. The woman replay the waiting days now's 4 business days!!! I had been unhappy using the solution and responded back stated the machine stated could it be 2 business days, just how can the body not transformed the concept if it's 4 business days! Then I noticed an extremely loud, high-volume beeps in the different aspect which was damaging my hearing, then she set the telephone about the table, not reply my concerns, and 10 moments later, she hanged up the telephone on me!!! What type of customer support is the fact that! I've never had such customer support in my own lifetime when cope with any support company, not really in China now-days!

I had been attempted to obtain the additional telephone # that I will contact their administration, but there's none.

Company: East West Bank Customer Service Call Center
Country: USA
State: California
City: Oakland
Site: eastwestbank.com

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