Bank Of America
Faultsly charged overdaft fees Washington District of Columbia

I have had the worst history with BOA, for the last two years. Most recently BOA has been these overdratf fees. I had a bill pay put a hold on funds in my account for $216 there was $212 in the account. When I check the account it showed as $212 avalible so I made so purcheses for less the $60 dollors when I looked at the accont the next day the $60 was pending and the $216 for a bill pay I transfered money from another BOA account to cover all pending charges. The thrid day my account was overdrawn $274. When I contacted BOA they told me that the money had to be there when the transactions wher done. I told them it was and I didnt understand why I was charged 5 time for overdrafts. That is when I was told that there was a hold on the $ 216 the daybefor it showed as pending in my account. That I would not have seen online. How is that my fault and how would I know that there was a hold on funds if it is not reflected on line or over the phone. And why when it was pending i not be able to cover it any other bank would have taking the deposit before the pending transaction. To top it off the company I had set up the bill pay with told them that it was not do until the third day so why would I hold been place on the fund an automatic debt was sceduled for that day BOA put that money on hold not the company it was going to. The company felt so bad they credited my account with them the amount of overdraft fees because BOA would not do it.

That was not all BOA was surposed to set up my acount as a bill pay account. When I pay my bills for that mounth, it was about 6 or 7 bills from that account they pay then all and charged me over drafts for each one. When I checked my accounts I noticed that the bills had been paid from the wrong account. I called them to find out what was the problem, they told me that it was not a bill pay account and that another account I had with them was the bill pay. We went back and forth until they made the correct account the bill pay but only refunded me for 2 of the 6 or 7 fees stating that they were only autherized to refund 2 fees per month.

I hope that the people out there that are tight on funds are not banking with BOA, thank GOD that I am not in a possition where these few hundreds did not crack open my "bank"

Company: Bank Of America
Country: USA
State: Nationwide
Site: bankofmerica.com

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