Ocwen Federal Bank
Ripoff fraudulent billing dishonest and deceptive billing practices
- 04-22-2003
- 7
On my May statement there were 2 "certified mail cost" charges. When I called customer service the CSR claimed the charges were from February the last time I was late on my mortgage payment, and that I had never been charged these fees.
In February I paid any and all late fees associated with the late payment, and as my statements have shown since that date I have always paid my payments on time and been CURRENT. It is beyond my comprehension how Ocwen thinks they can charge me a fee they claim I was to have paid over 2 YEARS ago. Even though the charge is only $ 8.58, it's the principal of the thing, and I refuse to pay a charge I don't owe.
Company: Ocwen Federal Bank
Country: USA
State: California
City: Los Angeles
Address: PO Box 514577
Phone: 8007462936