Personal
Washington Mutual @ 19th & Yale. Houston, TX charged me $25 to close a matured IRA CD

Washington Mutual charged me $25 to close my matured IRA CD opened in 2005. The only type account I've ever had with WaMu. I am 70 1/2 and have to start taking withdrawals from my IRAs. I asked WaMu why I was charged this and they told me that the computer did it. That there was nothing they could do. Except print me out an explanation. They gave me this paper from... Https://wamuhelp. Wamu.net/knowbase/root/public that states.." Termination Fee... Assessed when closing the last account in the plan. As a current customer service, we do not assess the fee if customer has other deposit accounts with Washington Mutual; this practice may change at any time and is, therefore, not to be discussed in advance with the customer."
WaMu never told me about a termination fee. They scammed me for $25. How many other senior citizens has WaMu taken advantage of... Please get the word out...

I filed a complaint with the Texas Dept. Of Banking... But was told that Washington Mutual is a Federal Bank to send my complaint to "Office of Thrift Supervision. P.O. Box 619027, Dallas, TX 75261-9027... I have done so.

My name is George H. Phillips my email address is bphil31@juno.com

Company: Personal
Country: USA

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