Ocwen Financial Corp
Ocwen Loan Servicing, Misleading Opt-Out Form

If you are one of the millions of Ocwen Financial customers you may have recently received a "Election Form" giving you the opportunity to opt-out of having your information shared with third parties. Here's the gimmick:

The instructions read: "Please indicate your choice and mail this form.." Note the use of the singular "choice, " rather than "choices." Now, read on.

After providing your loan or account information, there are two check-boxes with the following verbiage:

() Choice#1: I DO NOT want my personal information shared among parties that are not affiliated with Ocwen, except as required or permitted by law.

() Choice #2: I DO NOT want my personal information shared with parties affiliated with Ocwen, except as otherwise required or permitted by law.

Which CHOICE would you make? The RIGHT answer is BOTH. But wait, it clearly says in the instructions "Please indicate your choice..." It does not read, "choices?" You must assume from the instructions that you have to choose just one. WRONG.

On page 2 or the 3 page letter, near the bottom, the choices are repeated, expect in this case in the area where 99% of customers would not read to, there is an additional line that reads, "You may select any or all of the above options on the attached Election Form." Unless you read every word of this small-type set letter and form you would never guess that you have the right to choose to restrict BOTH "affiliated" AND "not affiliated" parties.

You have to read it all, then you have to mail it back to keep them from selling your name to telemarketers and others.

Company: Ocwen Financial Corp
Country: USA
State: Florida
City: Orlando
Address: 12650 Ingenuity Dr

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