Massage Envy
Poor Customer Service

Anything you do, don't signal a account with Massage Envy!!! Not just is their agreement A HUGE discomfort to obtain out-of, nevertheless when you do the things they let you know, you NEVERTHELESS can't-get from it

I had been pregnant after I stupidly closed into receiving massages, and having a pile of problems with my sciatic nerve, and carpal canal, etc, and my O. B recommended me to obtain therapeutic massage. Well, I went in and got my massage for that preliminary $39 or watever it had been, and got suckered in to a deal.

Properly after having a brand new infant, we thought that people could not afford it anymore, and so I named directly into ask what it'd try stop my account... The very first woman explained it'dnot consider something to stop, that I really could simply get it done, and also have no result. We waited and so I could easily get my last free massage, after which next I attempted to stop... Effectively the woman in the table stated that I'd to cancel where I registered withit since I have was in a seperate location, and stated that I required thirty days notice to stop. Then we visited the initial spot where I closed the agreement but another woman explained that I'd to truly have a Doctor's notice, needed to reside outside a region (25 kilometers from the area), or would need to spend a charge. Well I'd long-since had the infant, and that I have been having back issues and visited my physician plus they required an x ray, after which an MRI. Shortly after, I had been informed that I've 2 herniated disks, drive deterioration, which my bones are rubbing together. The physician I noticed was putting at my in these places, also it might possibly get numb or it'd harm tremendous poor, and so I was considered "unmassageable", should you may, and got an email from her declaring that I can't get massages anymore.

I got that notice to Massage Envy, and in regards to a month later obtained a phone in the supervisor, who says that I have to pay-off another month, and along with that signal a document (which within the agreement it says NOTHING about that!!!). Well I'venot eliminated directly into signal it (we are usually very hectic) and along with that, because I'venot authorized their valuable document, they maintain getting me each month!!! I offered these jerks the things they desired... A freaking doctor's notice... I am just awaiting them in the future after me having a suit, declaring that I owe them $250-$300...

If you have got half of a humor, do not actually BELIEVE to get a MINUTE about signing a together!

Company: Massage Envy
Country: USA
State: Arizona
City: Surprise

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