CheckRite
Erroneously charged fees on first presentation to bank

Everyone makes mistakes. My mistake happened on April 5 when I wrote checks not realizing that I had not entered a $150 check in my register. Bounce bounce bounce and all that fun stuff. Unfortunately, for some reason the bank sent them back on April 9 instead of paying them and the company that I wrote them to employees CheckRite's services.

On April 16, CheckRite resubmitted my checks to my account, and the checks cleared at that time. However, they still charged my account - without my authorization or approval - $30 PER CHECK based on first presentation only.

The bank states that they cannot charge after only one presentation to my account the business I wrote the checks to also confirmed this breach of policy. However, when I contacted a CheckRite representative, her only remark was to coldly inform me that there is a sign in the establishment stating I could be subject to these fees.

I begged I pleaded I told her that I had been a patron of that establishment for over three years and never had any problem before. I told her I was a single mother and since they took $60 of my money without my approval OR knowledge I would now have more checks bouncing and no money to take care of my 5-year-old. She only got more hateful and further treated me like the deadbeat that I am most certainly NOT.

Company: CheckRite
Country: USA
State: Illinois
City: Chicago
Address: P.O. Box 661068
Phone: 8668609061

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