Wells Fargo Auto/Mortgage
No Payment Relief on Mortgage or Auto Loan After Job Loss

Hello I been a Wells Fargo customer for about 2 to 3 years. I have a home mortgage and an auto loan with them. I have never been late, always on time and more than minimum payment. I called them for several weeks and tried to get help by lowering my payments because of recent job lost and low income coming through unemployment. The mortgage part are not willing to help and I had to go through a different route. Nacca is a company that fights with banks to lower your mortgage payment. The car loan is impossible to lower the payment and they don't care if you lost your job. I looked at other companies that had helped their customers by lowering their payments by $50.00 a month.
Thank you Wells Fargo and definitely telling me people that you guys don't care for customers and looking for a better company next time.

Company: Wells Fargo Auto/Mortgage
Country: USA
State: Florida
City: Lakeland

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