Adp Total Pay Card - Money Network - Metabank Cardholder Services
Wrong fax #, give u the run around, thiefs, outrageous fees

The company i work for puts my paycheck on this card. I went on payday 2 buy something to eat before going to work 2 find out my card was not working.

I called the 866 # on the back of my card the lady who could barely speak english told me they place a hold on my account due to not knowing if it was really me using the card.

She gave me a fax # of 866-841-9317 and told me to send in 2 forms of id. So i went to the ups store paid them to fax over my papers 2 them. When I got home i called and called just 2 be told that there system was updating call back in 30 mins and got hung up on.

That went on for 2 hours so finally speaking to several employees i finally got a manager who said they never recieved my fax. I 3wayed ups 2 verify the fax was sent. I had 2 go back to the store refax and to find out that was the wrong #!!!

Not only did I have 2 pay the 3.75 atm fee and. 25 decline fee i had to pay for my fax. Not only did I not get refunded my account is still froze till wednesday... There's something we should do abouth this...

Company: Adp Total Pay Card - Money Network - Metabank Cardholder Services
Country: USA
State: Tennessee
City: Cordova
Address: 7300 Goodlet Farmks Parkway
Phone: 8664021237

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