Stream Energy
Early Termination Fee

My 2 year contract expired on 3/16/09 and Stream customer service confirmed this. I received numerous phone calls from Stream telling my that chaning my service would result in a Early Termination Charge. When I called them back, they would again confirm the date. I changed to another company effective 3/19/09. Sure enough, I received a $250 early termination charge on my bill. Customer Service said they would enter a note in my account that this should be investigated by their billing department and I should call back in 3-5 business days. These are very shady and unprofessional business practices and I could not recommend Stream after this.

Company: Stream Energy
Country: USA
State: Texas
City: Celina

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