PayPal
Forced refund on new unopened electronic item sold on eBay
- 03-22-2009
- 7
In the description of the item I sold on eBay, I clearly tell customers to ask questions before they bid. I state that all sales are final and that returns are not accepted. My problem with PayPal is that, in spite of what my ad states, PayPal forced me to refund the customer's money on an item that is electronic in nature and was new and unopened when it was sold. Although the customer has to return the item to me, it will be hard for me to sell it now that it has been opened and possibly damaged by this customer. To make sure it is not damaged, I will have to pay a technician to test it.
And I tried to sell on eBay without offering PayPal as a payment method and was not able to list!
Company: PayPal
Country: USA
Phone: 4029352050