Washington Mutual Card Services, jp Morgan, chase Banks
Lied, worst customer service ecer Dallas texas

Business & Finance

This really is to allow others learn about the toughest organization I've actually handled, Washington Mutual, today possessed by JPMorgan, Chase Bank. I'd two charge cards agreed to me by Washington Mutual, the rate for these cards were 7.99% and 12.99%, I had been utilizing these cards to try and restore my credit. I waited quite a long time before eventually obtaining cards only at that reduced apr. Everything was excellent, had cards for 2 decades and that I was never overdue and usually compensated method within the minimun quantity due. Never had an issue with WaMu.

Chase bank took around, immeditaly my rate rises to 16.99% and 21%, I emailed the organization to ask why the rate have increased so at the top of my cards, am delivered the conventional solution that because of the economy issues have changed. I email again and let them know to shut the card which today has 21.99%apr. Chase does this immeditaly. Chase email me back again to I would like to realize that the timeframe to op out and also have no modifications to rate has handed, the day was Feb. 8, despite the fact that I've paper-work from Chase Lender saying the last op -outdate is February, 20.

Next Pursuit changes the deadline of my other current card. I email them-and request to alter the day back again to what it had been before. Chase does this, subsequently shows me they have now-closed my current card-like I named and requested them to complete within the phone on February 8.
This causes me to certainly contact Pursuit customer support, exactly what a terrible encounter that was. I was placed on hold-all 3 times that I requested to talk to a boss and intentionally dis-linked by the corporation! The next phone I had been simply informed that I'd named about the phone and requested to op out. I advised them that I'd never named the organization about the telephone actually, obviously I acquired no where. Both my cards ave today been shut, in the large rate, despite the fact that equally cards were closed prior to the Feb. 10 using the last op outdate being Feb. 20. I haven't handled such poor custoner service and not handled a business that you simply don't have any recoure, no-where to go. Chase smells and today the cards that I had been using to repair my credit, may now not in favor of my credit.


Company: Washington Mutual Card Services, jp Morgan, chase Banks
Country: USA
State: Nationwide
Site: wamucards.com
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