Advanta
Unresolved Salt Lake City utah

I believed I received a letter stating that after 1/09 if I charged on my Advanta business card, my interest rate would go up to 27.9%. I did a balance transfer of 700.00 in 12/08 with a 1.99% to Advanta in order to beat this increase if I were to use the credit card in 2/09. I had no intentions of doing so. I had an interest rate of 7.99%. Suddenly, my interest rate for everything including the promotional 1.99% is 27.9% on my 12/08 (overlooked by me) and 1/09 statement. I called couldn't understand what the guy was saying (language barrier) but did get out of him that I couldn't speak to anyone else because he was the manager for the account. Whatever that means. So, I tried using email three different times and was told what the rest of you have reported, except I asked for the letter that was sent to me.instead I got a poorly copied brochure telling me with underlines of the changes that took place in 10/08 if I charged on the credit card. Believe me I never got that in the mail. They said they sent it in 9/09. Ofcourse I can't find the letter that was sent, at least not yet. They act like they don't know what I'm talking about, go figure!
Now, ppl have said close the account, don't pay the account it won't hurt you personally, and they will raise it higher if you keep it opened. So, I'm confused. My question is: "did anyone get such a letter?"

Company: Advanta
Country: USA
State: Nationwide
Site: www.advanta.com

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