GE Money Bank
Unscrupulous Late Fees

I'm at my wits stop searching for methods to continuing charge card late fees. I've a Credit medical card — borrowed although GE Money Lender. I've since discovered a lot of things in working with these folks. We like a household have 4 cards which are funded through GE Money Lender, and therefore are faithfully trying to have them all reduced and shut. I won't provide anymore of my childrenis difficult-acquired cash to these villainous snakes.

Whenever we got the Treatment charge card, it had been to assist having a surgery we couldn't base the statement for several in advance. We believed it had been advisable at that time, since we're able to pay-off the total amount and maintain it for problems. I put up the take into account online entry, to ensure that I really could spend online and never need to be worried about submitting inspections, etc.

After I first set it-up online, you can create your cost at any time your day it had been due, also it might still publish over time, no late fees. Nevertheless, they transformed this someplace down the road, without any notice in my experience the customer, obviously! Therefore, after I logged-on one night to pay for that month's statement at around 8pm (once the children have been in sleep and that I possess some me-time for you to really take a seat and obtain online and pay expenses) I believed nothing of it. I'd settled near to 11pm before, without any issue with no late charge.

However, I observed per week later after I was examining my bill online, I'd a late-payment of $39! I named GE Money-Bank about that and questioned exactly what the offer was. This really is after I was educated that it "states on the site funds created before 5pm EST will post exactly the same day, normally they'll post the following business day." These were really good and returned the late charge since it had just published oneday overdue and since I have did not understand they'd transformed the rules and applied a cut off period, they required.

A couple of months down the road, it's today February. Valentine's dropped on the Sunday this season and coincidentally, that's when my cost was due. I recall convinced that I ought to spend it Friday to be able to make certain it experienced, since I had beennot sure what their plan was for breaks. I examined the web site, also it didn't claim something about weekend funds, therefore I believed, I'm going to be secure causeing the cost your day before.

INCORRECT. I logged-on today — February 16, that will be the Friday after Valentine's (Sunday, Feb. 14) and that I observe another massive $39 overdue charge — AND OBTAIN THIS: It claims your day the cost published was FEB 15. A saturday.

therefore... I'd like to understand this right: you do not approach funds after 5pm EST before next "COMPANY" day, therefore that was the validation for getting me a late charge — because you would not approach it on the Sunday since that isn't a business day. But... Sunday is not a business-day, possibly... So far as I understand, right? CLARIFY why you-can't approach it on the Wednesday (despite the fact that I created the cost each day before it had been due) and so I wont obtain a late charge, however, you may amazingly approach it on the SATURDAY.

Again, I named GE Money-Bank customer support about that, and after hemming with a few Indian man that does not actually TALK ENGLISH, I requested to become used in a boss. The following person I spoke to was really National... And obtain this..."since you have previously had a late charge returned, I can not do something for you personally with this one."

I shut my effing consideration immediately. I decline... Won't provide GE Money Lender ANYMORE OF MY MONEY.

This Is Actually The WORST customer support and obvious misuse of charge card late charges I've actually been part of. Not really twenty four hours overdue — how inconvenienced they have to will be in that brief constant period once they SELECTED to not approach my payment to be able to evaluate me a late charge which was only $3 significantly less than my real cost. May as well haven't made the stinking cost

@ (@* (*@ (*@& (*$ (*#@!!!

Company: GE Money Bank
Country: USA
State: Texas

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