UniRush Financial - Rushcard
Terrible customer service

I thought getting this card would be great for me, but it has given me more headaches than my kids do. I have had numerous accounts of bad customer service. I had an issue where my money wasn't dispensed completely from an ATM and when I called they gave me a time and date as to when it would be credited back to my account. I thought it was too easy. When I called back, they said that I was told that I had to submit paper work and it would take 90 days to reimburse.

I was furious because that is not what I had been told the first time. Then they said that I would receive the paperwork by email in 1-3 hours, never got it. Called again and they said the same thing. Hasn't happened.in all calls, I knew that I was dealing with people outside of the country that did not understand my problem. I am very upset!!! I thought our money would be handled better than this especially how important money is.

Company: UniRush Financial - Rushcard
Country: USA
State: Illinois
City: Chicago
Address: 23074 Network Place

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