Bb&T
Invalid Returned Checks

I was also a victim of invalid returned check fees. BB&T will cash your check and give you the money immediately but hold your check until it clears when you deposit it. There is only one reason I can see for doing this and thats to accumulate returned check fees. I have read rebuttals on complaints concerning BB&T telling people to better manage their money. I keep track of every penny of my money. Sometimes it is very close but I make sure I have enough money to cover any debits to my account. There are people like me who because of good reason are living week to week. Believe me, it's not pleasant.

To all of you who have had BB&T charge you invalid returned check fees, get out your Bank Services Agreement booklet. If you don't have one get them to send you one. Turn to page 23. This is what it says: "If we are not going to make all the funds from a BB&T check deposit available on the same day of your deposit, or, if we are not going to make all of the funds from a non-BB&T check available on the next business day after your deposit, we will notify you at the time of your deposit. We will also tell you when the funds will be available. If your deposit is not made directly to one of our employees, or if we decide to take this action after you have left the premises, we will mail you the notice no later than the next day after you make the deposit." I wasn't told anything about funds being held nor when the funds would be available and I bet none of you were either.

I called BB&T after finding this in their booklet explaining that I had not been notified. The person I talked to still would not remove the fees denying their own rules but is having someone else call me. My deposit was posted the same day as the checks that were returned but they posted the checks before the deposit. Don't allow them to get away with this. Call them up and show them their own service agreement mentioned above. If they still will not remove the fees, take them to small claims court. They don't have a leg to stand on concerning hold your deposited check if they did not notify you at the time you made the deposit. Good Luck!

Company: Bb&T
Country: USA
State: Georgia
City: Calhoun
Address: 215 N. Wall St
Phone: 7066294531

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