Citizens Lending Group
Liars - liars - liars

I'm a 65 year old retired government worker and I recieved a phone call from a gentleman named Brian Kelly who came off as very professional and caring. Went through a complete loan process and when the Good Faith Estimate came I informed Brian that I wanted my son who is very astute to look over the numbers. Brian became very angry and upset and told me that was not necessary and that everything is ok.
Needless to say I was suppose to close at 5.5% and no points. When I showed up at closing the rate was 6.25% and 2 points. From the closing I called Brian which was no where to be found. I spoke with a woman there named Beverly who claimed to be a manager and she told me to sign the papers and they would take care of everything before they actually give the funds. I did so reluctantly because I was about to be late on my mortgage which would damage my credit rating.
They had sent me new paper work over the recession period reflecting the new payment and rate, and no points. - this is where i was ripped off. They sent it to me - but the bank they arranged the loan through was never aware of it and still did my loan at 6.25% with 2 points. I have contacted the Georgia Banking Commission and I'm going to a lawyer to make sure these mean spirited people STOP these practices

Company: Citizens Lending Group
Country: USA
State: Maryland
City: Towson
Address: 8422 Bellona Lane, Suite 102
Phone: 8668845599

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