Direct TV
Daughter's Closed Account Charged to My Card, Plus NSF Fees

Please, please do not give this company your bank credit card or any other kind of debit information. They will rip you off in a hot second.

I made a payment (1x) for my daughter, and when she closed her account, they took the charges out of my bank. Why? Because according to their so-called customer policy, they have the right to charge any card they have on file. This is what they told me. I argued with a rep not 1x but 5 times that I did not authorize the payment. He should have told me when I made the payment that this card could be used again. If they had said that, I would have stopped the payment right then and there.

Now I am into Direct TV for 307, plus 72.00 for NSF funds caused by their actions. Their comment was, "Sorry, ma'am, but that's customer policy."

Customer policy... I am not a customer, nor will I ever be one.

Company: Direct TV
Country: USA

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