Central Coast Nutra
Unauthorized billing
- 01-21-2009
- 21
I order from the web, canceled through emails before 14 day trial period ended, got charged $44.95. Fine I ordered on 11/04/08 but did not receive product until 11/10/08. On 11/19-20 tried to cancel no luck reaching this company. On the 11/21/08 emailed them about canceling the product we emailed back and forth until 12/02/08. They offered me a credit of $20.00 & keep the product do not return. They sent me an email stating that they were sorry I wanted to cancel, with this message.'There is no need to respond to this message if you would still like your account canceled. This email is your cancellation confirmation. (dated 12/02/08 @1:56pm). Then why do I have a charge of 39.95 on 01/21/09 and overdraft fees from my bank. I called them raving mad, they said that the order had been processed prior to my cancellation, and that they have no control of the US postal service. R U Kidding they are blaming the postal service for a delivery of over 45 days. Then I get a supervisor to say that this is a bottle they charged me for that they had pending because of insufficient funds in my account, mind you this was after cancellation.
Company: Central Coast Nutra
Country: USA
State: Florida
City: Largo
Site: centralcoastnutra.net