Blue Hippo
Unauthorized billing

I order a computer and followed all the necessary steps, when the computer was to be shipped, they told me repeatedly that the computer was coming from Dell and I would have to wait they deferred payment for a month and continue to take payment with no idea as to when it would ship, at that point I had to close my checking account to stop them from taking my money. They refused to give me my money back which was almost a $1000.00. They then offered me a store credit, which I purchased a laptop with from them, they refused to take the shipping cost from the store credit and insisted that I sent a postal money order for the cost which I did and sent priority mail. Now, they are saying they have not received the payment. I still do not have the computer and they have $1070.00 now, of my money. When you call on the phone to customer service which is separate from the regular number they are nasty and irate basically they say you get it when you get it or not.

Company: Blue Hippo
Country: USA
Site: bluehippo.com

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