PayPal Merchant Services
Second Visa card glitch/lousy customer service

Being an impartial entrepreneur who handles several offshore customers, I Have been an extended-time person of PayPalis handy online invoicing and cost providers. PayPal typically needs some kind of lender security so as trigger a person's consideration.in my own situation, it has been a Credit card I Have employed for many years.

THE ISSUE: Sadly earlier this month my Credit card data was taken by a web-based merchant (NOT ASSOCIATED WITH PAYPAL), therefore my lender ended that Credit card an reissued me a brand new card having a new quantity. After I visited revise that Credit card info on my PayPal account, PayPal declined to simply accept the brand new card and exhibited the next information:

"we can not link and verify your card at the moment. Please link another card or verify a card currently mounted on your PayPal account."

Despite repeated efforts within the next couple of days, PayPal declined to simply accept the brand new card, usually exhibiting exactly the same error information. Meanwhile my consideration turned inactive—I really could neither deliver or obtain funds, since I currently had no legitimate card on record with PayPay. I delivered an email detailing the issue, but never heard back.

Today I finally named PayPal customer support, and after being used in a number of different divisions (as well as in one situation being disconnected completely) and being provided many answers regarding first: why I ought tonot be obtaining this error; subsequently minute: why I had been obtaining this error, I had been informed the PayPal program was put up to simply accept just one (1) Credit card.

Yes, based on customer support, the main reason I can't not revise my Credit card info is basically because the PayPal program is established to simply accept one (1) and just one Credit card. Should you stop that card, your only choice would be to enroll a low-Credit card, e.G., Mastercard, Amex, Uncover. I kid you not.

Luckily I've a Learn card, and so I listed with that (and today I've to hold back 2-3 times to accomplish a complicated approval procedure).

What annoys me may be the quantity of function I'd to complete to be able to discover that info—many times of fruitlessly completing the PayPal charge card types, a email request aid, then a time about the telephone with PayPal customer support.

Company: PayPal Merchant Services
Country: USA
Site: paypal.com

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