Barclays - Barclaycards Miles & More
Barclays Miles & More - Barclaycards Bait and Switch: Offering 30,000 miles for Premier Miles & More card - switching to 5,000 miles

I received an offer for the Premier Miles & More World Master credit card with a total welcome bonus of 30,000 miles and free companion tickets from Barclays.

As an alternative they offered the Miles & More World Master credit card with a total welcome bonus of 22,500 miles (lower annual fee).

This sounded almost too good to be true and I called to apply. CSR read the entire conditions for the two cards and asked me "Which card do you want, the Premier Miles & More World Master Card or the Miles & More World Master card?"

I told her "The Premier Miles and More World Master card".

A few days later I received a "Miles & More" credit card in the mail and was assuming that it was the card that I had applied for. After having used it a few times I was surprised that I received only 5,000 miles on my Miles & More account. I called Barclays and they explained to me "You were not approved for the Premier Miles & More World Master card, that's why we sent you the default credit card which is the Platinum Miles and More card"

CSR did not explain that they would automatically open a "default account" if I was not approved for the card that I had applied for. Since the conversation that I had with their CSR when applying for a credit card was recorded I will report them to the Comptroller of the Currency. I believe that these practices are fraudulent.

My credit was good enough to receive a credit line of $ 17,000 with Citi cards, I had to call them to reduce the credit line because they wanted to increase it another time. I have a total of 5 credit cards, one with unlimited credit by AMEX. Thats why I believe that Barclays never had any intentions to send me the card with a 30,000 miles welcome bonus.

This offer is just a marketing strategy that turns into their "default card" when people apply. What really bothers me is that I had to close this account when i found out that it was not what I had applied for and this lowers my credit score. I would never have applied for their "default card".

Company: Barclays - Barclaycards Miles & More
Country: USA
State: Delaware
City: Wilmington
Phone: 8664838458

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