Quicken Loans
Told $550 Deposit Was Refundable, Then Email Said It Was Not

We gave a $550.00 deposit for a home refinance - We were told if we took the loan or not, the money would either be refunded or applied to the new loan. I just received an email from Colin Schroeder and he said that the $550.00 was to cover his expenses, and is not refundable. When we went over this process he said he was recording the call and on that recorded call no less than 10x he explained that I would not under any circumstances lose the $550.00 - I have contacted Capital One and am waiting on a response from them - www.quickenloans.com

Company: Quicken Loans
Country: USA
Phone: 8002266308
Site: myquickenloans.com

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