Acaipure.com
Unauthorized charges

I responded to an Internet ad for this diet supplement, acaipure. The only charge on the order form was a shipping and handling fee of 4.95. When I reviewed my online bank statement a few days later, I was charged 44.85. A few weeks later my card was charged an additional 39.95 for the Acai Pur trial. It took weeks to get intouch with the company because the wait time for customer service is 30 to 45 min. I finally got in touch with customer service and the degree of unprofessionalism was unbelievable. They argued the 44.85 charge. I was told, I ordered hoodiburst gum and hoodiwater and I didn't order anything other than the acai Pure trial. I asked to speak with a supervisor and the customer service representatives response was, " I'm not going to bother my supervisor with this". The phone conversation led me to believe the over charging was intentional. To avoid an further unauthorized charges, I canceled my card. I would like information on any legal actions that I as a consumer can pursue!!!

Company: Acaipure.com
Country: USA
State: Georgia
City: Acworth

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