GE Money Bank/vs/PayPal
Payment options

I have tried desperately to pay my Pay Pal bill on-time. I received a call on a Sunday and told the woman I would pay it over the phone. She advised me it would cost $20 to make a $27 payment. I informed her I was unable to pull the account information up on-line. I told her it blocked me. She told me since I closed the account, I couldn't pay it on-line. I told her I don't get statements so why didn't they send me one when I closed the account. She said she would send the bill out, but it wouldn't arive before the due date of Dec. 5th. I told her I would pay $30 but didn't want to pay $20 to pay it. I was then disconnected. I am sure she hung up on me as I heard the phone disconnect. I called back, on the 2nd. And was put on hold for 20 minutes. I was at work and had to leave as the business closed at 9 P.M. I called back later that night and was put on hold for 27 minutes. Some guy from India took my information and kept asking me for my checking account number. With a small hearing problem I told him he needed to speak clearly and loud enough for me to understand. He talked louder, but with his India accent, I still had a problem understanding him. I finally got through to him I wanted the fee waived this one time and wanted a paper statement from here on out. I got a conf.# but after repeating it several times I am not sure I have the correct number. He hung up on me before I could get the number confirmed. So glad I closed this account and GE can have their money, but it will be the last I ever get from GE or any company dealing with India or outside the United States. Too many barriers.

Company: GE Money Bank/vs/PayPal
Country: USA
State: Maryland
City: Finksburg

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