CitiFinancial Retail Services
Finance charge

I purchased rug for my home from Dobson Surfaces plus they were managing a% no-purchase an year marketing through CITI FINACNIAL RETAIL. Our stability was around $6800 and also the strategy ends on September 13 however the deadline was september 17. I had been touring on the company journey and arrived home about the 12th. Born the cost about the 13th convinced that they'll obtain it on a single evening and CITI acquired the cost about the 16th. They slapped me having a fund cost of $1589.26. On that same Sunday (13th), I've born the cash to repay another CITI retail consideration that will be due just in December of 08.

After many calls along with a challenge, they simply waived $240.83 and that I am caught with this specific $1375.38 finance cost. I named the CITI AA charge card support to assist me plus they stated, CITI financial has individual customer support plus they cannot help me.

Being Truly A CITI client for very long time, I never believed they'll make a move such as this in my experience. Our purpose was to repay the consideration entirely and that I cannot spend this crazy $1378 finance cost. I'm considering off shutting all my CITI cards and begin utilizing my Pursuit/BOA cards.

Do I've every other choices? Can anybody help me here? I've the Hyatt authorized strategy support and certainly will they assist me out below?

Disappointed Customer

Bv

Company: CitiFinancial Retail Services
Country: USA
State: Arizona
City: Tempe

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