Certegy
Declined Check

On 11/19/08 at Toys R Us, my husband and I were Christmas shopping for our child. We attempted to pay by check. There was question about the funds being in the account. Our check was declined by Certegy. I called the customer service # for Certegy while still at the customer service desk in the store and the only reason they gave was "... Not based on my personal data, but on some fraud prevention profile." What is this crap? I do not use credit cards, but was able to complete with my debit card after the most 30 embarrasing minutes of my life. How is this legal? I have never been so humiliated. The manager at Toys R Us was very kind, but his hands were tied. So many people staring while they were waiting. I am outraged.

Company: Certegy
Country: USA
State: Alabama

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