Capital One
Over-limit fees charged when account was not over limit

Capital One Credit Cards billings are manipulated and charged over the limit fees when accounts are not over the limit. The over the limit charge does however take you over the limit and hence another over the limit fee is then charged. This has been happening the past couple of months since I called asking the my interest rate be reduced. I was told it would be if I had no over the limit fees.

I have watched my statement carefully online and just checked the statement a couple of days ago and still had a small available balance. My credit limit is $5,000. My balance now is $5,021.76. It went over the $5,000 limit when the $39.00 over the limit fee was charged on 10-25-08. Look at the balance and when the only recent charge was the $39.00 to see that my balance couldn't have been over the limit when my account was accessed the $39.00 fee.

I like other Americans are struggling to keep up. I try and make more than a minimum payment every month. These type of company practices are what has helped put this country and our economy in the state it's in. Why isn't something being down to stop them.

Company: Capital One
Country: USA
Site: capitalone.com

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